Contacts

Hours and Contact Information

  • DAS Fleet Services: 515-281-3162

    • Hours:

      • Monday: 6:00 a.m. – 4:30 p.m.

      • Tuesday – Friday: 7:00 a.m. – 4:30 p.m.

    • Location

      • West entrance of the Facilities Management Center (FMC) on the Capitol Complex

      • 109 SE 13th St, Des Moines, IA 50319 (off of 13th St and Court Ave.)


  • Iowa State Patrol, Post 16 (Capitol Complex incidents only): 515-281-5608


  • Towing and Roadside Assistance

    • Hanifen Towing: 800-383-3205statewide towing 24/7

    • Perry’s Towing: 515-243-9273; Des Moines area only

    • National Automobile Club (NAC) FleetRescue*: 866-329-3471 (WEX Card required)

  • Disabled Vehicle Assistance

    • National Automobile Club (NAC) FleetRescue: 866-329-3471

    • WEX Card required; $500 emergency roadside assistance limit

    • Required WEX Information for NAC FleetRescue: State of Iowa Agency and Employee Name; Vehicle Number and Description; Driver’s Phone Number; Vehicle Location; Nature of Disablement/Reason for Tow; WEX Card# and PIN for NAC FleetRescue​


  • Fleet Maintenance Approval Procedures          

    • All maintenance and repairs over $500 must be approved in advance. It is the vendor's responsibility to contact DAS Fleet Services at 515-281-3162 for approval. Pcards & WEX cards cannot be used for any vehicle maintenance services.

Printed from the State Employees Roadside Mobile Assistance (SERMA) website on July 06, 2022 at 7:15am.